In-house IT teams provide
for day-to-day minor support and regular database
administration tasks. Mostly they are managed
in accordance with headcount policies, available
skillsets and dictated IT budgets.
This assumes that there is the back-up of third
party resource with suitable expertise for diagnosis,
resolution, and development of fixes for serious
issues. Having a support contract with Procedo
means that you are taking the necessary steps
to avert mission-critical disasters as well as
ensuring that you have an appropriate infrastructure
in place to resolve issues quickly before they
make any significant impact on the business.
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