Customers
across Europe with annual turnovers of up to £100m
take support contracts with Procedo for a number of
reasons:
- To guarantee access to a level of skill not practical
or economic to employ in-house.
- To have the flexibility of resource to make changes
to systems as required.
- For the security of being able to ensure that systems
and applications are monitored for stability and integrity.
- So that contingencies have been budgeted for as
accurately as possible.
- To receive support in addition to a maintenance
contract with J.D. Edwards.
- To have a team that, because of the on-going relationship,
develops a meaningful level of familiarity with their
systems, business processes and in-house teams.
- Because Procedo’s support contracts are mutually
convenient - Procedo’s approach is to tailor
each contract to the needs of each customer.
Procedo's application support services
cover all J.D. Edwards modules including Manufacturing,
Finance, Distribution & Logistics and HR. Our technical
support program include upgrades, World PTF
and OneWorld service pack and ESU application, package
build and deployment, operation and systems administration.
Our custom modification services cover
the initial specification, estimation and ultimate coding
of modifications using the J.D. Edward conventions.
This makes Procedo's support the ideal addition to your
annual maintenance contract with J.D. Edwards.
Procedo's support contracts are tailored to each client's
needs, backed by a consultant team with many years of
experience implementing, managing, and supporting solutions
for the J.D. Edwards installed base.
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